Setting Vacation Rental Cleaning Standards During COVID-19

With Florida’s Phase 1 plans in action, we’re now welcoming guests back into our vacation homes, whenever they’re ready to return. As we’ve listened to your comments and concerns, we’ve used them to re-vamp our procedures and take our cleaning standards to the next level.

The cleanliness of our vacation rentals has, and always will be, held to the highest standards in the vacation rental industry. Setting vacation rental cleaning standards during COVID-19 is no different and it’s our top priority to exceed the expectations in order to ensure your home and vacation is a clean and welcoming one.

VRHP/VRMA Cleaning Guidelines

 

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As we are following the recommended cleaning guidelines from the Vacation Rental Housekeeping Professionals (VRHP) and Vacation Rental Management Association (VRMA), we’ve begun an increasingly rigorous sanitization and disinfection protocol. These protocols will work to protect both our guests and our staff.

Safeguarding Our Magical Team

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The key to an outstanding clean is the health and safety of our Magical Team. We have gone through vigorous training on social distancing methods, personal protection and both cleaning and hygienic actions for the self and the home.

Any of our team members who arrive to work showing signs of illness, experiencing COVID-19 related symptoms, or have come into contact with a person suspected of contracting the virus will be sent home and recommended to have themselves tested. Once we receive confirmation that this individual is healthy, we will welcome them back into our offices to continue serving our guests.

All of our staff will be provided with Personal Protective Equipment (PPE), including face masks and disposable gloves at all times at your vacation rental. These will be worn at all times with gloves switched out to avoid any sort of cross-contamination.

Our Cleaning Practices

As always, our routine inspections are in place to ensure that your vacation rental meets all expectations. Having a show-ready villa is important, but in order for a villa to meet these standards, it has to be as clean as humanly possible.

cleaningOur team will also pay careful attention to high-touch surfaces including (but not limited to):

  • Doorknobs
  • Stair railings
  • Telephones
  • Remote controls
  • Television buttons
  • Sliding door handles
  • Touch screens
  • Kitchen appliances and fixtures
  • Light switches

All of these surfaces will be cleaned with hospital-grade, EPA-approved disinfectants to ensure that they are disinfected to the highest standards.

Once these homes have been cleaned, our usual pre-arrival inspections will be performed to confirm that the villa meets the standards we have set. This final inspection confirms if a villa is show-ready and able to welcome its newest guests, making our procedures as thorough as possible.

Maintenance

As maintenance requests do occur, we have developed a new procedure designed to better assist our in-house guests in an efficient manner. Our new procedure is as follows:

  • As part of our steps to provide guests the best service while maintaining a social distance, we are now beginning all troubleshooting via Zoom Chat. This will allow our team to troubleshoot any home issues with the guests. If any such case is not resolved from a virtual standpoint, the next steps will be taken for our staff or third-party vendors to visit the property.
  • If any maintenance staff must enter the home while guests are in-house, maintenance will be protected in PPE throughout the visit. Our maintenance or third-party vendors may ask guests to maintain a safe distance and to not be present (by remaining out of the house or in a separate room)  in order to perform their maintenance duties. This is for the safety of both our guests and staff members. 

We Are Here For You, Always

SafeHome provides exactly what’s needed for you to feel welcome and comfortable. When you choose Magical Vacation Homes, you’re choosing the best for your family, something everyone searches for when planning their getaway. We thank you all for your ever-continuing patience and kindness during these times and we look forward to providing you the best service and quality care.

So go ahead and leave the worries behind. Let our new procedures give you the comfort you need to book yourself that much-needed vacation.

And whether it’s in two months or a year, we’ll be here and ready to welcome you home.

 

For more information regarding any COVID-19 updates from Magical Vacation Homes, please refer to our COVID-19 Updates page. 

5 Ways to Spend the Holidays at Reunion Resort

Orlando is the #1 destination to visit in the USA, welcoming a record breaking 72 million visitors in 2017. The holidays are a truly magical time to visit Orlando, with fabulous events all around. When you’re staying at a vacation home, it opens up even more amazing ways to spend the holiday season. Keep reading to discover fun ways to spend the holidays at Reunion Resort.

1) Dining at Eleven

Eleven Reunion Resort Restaurant

One of the featured luxury dining experiences at Reunion Resort is Eleven. Situated at the top of the 11th floor of the towering Reunion Grande building, Eleven provides a luxurious dining experience for the whole family. Enjoy a Christmas dinner at Eleven with a menu featuring seasonal specials including Winter Fig Salad, Prime Rib, Pan Seared Sea Bass and more! You can even watch the magical Walt Disney World fireworks with a stellar view from the restaurant. Spend the holidays dining here, reservations are highly recommended. View more Reunion Dining Experiences!

2) Pampering at the Reunion Resort Spa

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The Reunion Resort spa is a great way to treat yourself and your loved ones this Holiday season! You have the option to visit the boutique spa in the resort, or even have the masseuse come to you! Enjoy a poolside massage and be able to truly relax without stress this holiday season. Be sure to call 407.662.4772 to book your holiday spa trip!

3) Enjoying Your Magical Vacation Home

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Make your holidays Magical by staying at an amazing Magical Vacation Home rental. Make a meal with the whole family at your own kitchen and sit down to dine all together. Escape the crowds of the theme parks by relaxing in your own private villa. Even get to decorate your home for the holidays with Christmas tree rentals!

Holidays are truly magical with a stay at Magical Vacation Homes! You can even stay in your very own Castle at The Reunion Castle, a brand new home designed for your vacation with 10 bedrooms, a custom infinity pool, secret playrooms and the same high-tech golf simulator that the pros use!

4) Golfing at Legendary Courses

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Reunion Resort features 3 award winning golf courses designed by some of the biggest names in golf. Featuring the Arnold Palmer Legacy Course, the Tom Watson Independence Course and the Jack Nicklaus Tradition Course, Reunion Resort is truly a golfer’s paradise. Spend the holiday season enjoying the beautiful Florida weather and golfing on some of the best courses in Florida.

5) Relaxing by the Reunion Resort Pools and Water Park

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On your vacation to the Sunshine State, maximize your time soaking up the sun at the beautiful Reunion Resort pools! Even during the colder months of the Holidays, Florida weather is perfect for relaxing poolside! Reunion Resort features 8 different community pools in addition to a Water Park and Pool exclusive for registered house guests — ask our reservations team for more info about house guest registration! Of course, a majority of our rentals include your own private pool, but if you’re looking to socialize poolside this holiday season, Reunion Resort pools are the place to be!

Maximize your time during the Holidays at Reunion Resort with all of these incredible amenities! Holidays in Orlando are unlike anywhere else, and are sure to be a magical time!

Windsor Hills Water Park Now Open!

A brand new splash park and water slides just opened at Windsor Hills! Windsor Hills Resort, located only two miles from Walt Disney World, opened their brand new multi-million dollar water park in August 2018. This new Windsor Hills Water Park features a splash pad area and two dueling water slides! The water park area is open for all Windsor Hills Resort guests staying in a vacation rental, as well as Windsor Hills owners.

Splash Park

The Kids Zone splash park features splashing fun for kids of all ages. The large climbing structure features a water wheel designed to soak the whole area, as well as two smaller water slides for the little ones. The whole splash zone is surrounded by water cannons and surprise spray flowers to ensure that you will stay cool in the Florida sunshine.

Dueling Water Slides

Head over to the two dueling water slides for 23 feet of spiral sliding fun! Race your family and friends to the finish on these state-of-the-art slides. Each slide is a different exciting riding experience.

Resort Amenities

Windsor Hills Water Park

In addition to the new splash park and water slides, Windsor Hills Resort opened up a new oval hot tub for total relaxation and new expanded deck space. All of these amenities, including the Double Olympic Size Pool, Tennis Courts, Castle Playground and Community Clubhouse (including 40 person movie theater!), are included in your reservation and free to use when you stay in a Windsor Hills rental!

Stay at Windsor Hills

Magical Vacation Homes 3 bedroom condo rental in Windsor Hills resort

Check out our amazing selection of Windsor Hills Rentals, from value 2 bedroom condos to luxury 5 bedroom homes, all of them located only miles away from Walt Disney World! Vacation Fun, pictured above, is a new 3 bedroom condo with luxury furnishings and a custom kids bedroom, starting at only $89 a night!

If you’re planning your next Orlando family vacation and want to talk to someone about booking a vacation rental, our reservations team is happy to assist! Contact them by email at reservations@magicalvacationhomes.com or by phone at 

Until the next blog post, we hope you have a magical day!

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